admin
If you’re experiencing issues with your DStv, GOtv, or Showmax subscription — such as decoder errors, failed payments, or technical glitches — getting help from MultiChoice Nigeria is easier than you might think. This guide outlines all the reliable ways to contact MultiChoice Nigeria for quick and effective support.
🎯 Why Contact MultiChoice Support?
Common issues users face:
- Decoder errors like “E16 – Service is currently scrambled”
- Subscription not reflecting after payment
- Showmax login or streaming issues
- Upgrading or downgrading your package
- Account or billing queries
✅ 1. DStv Nigeria Support Channels
📞 Phone Support
-
Dial: +234 908 236 8533
-
Alternate line: +234 803 900 3788
📱 USSD Self-Service
-
Dial:
*288#from any mobile line -
Use it to fix errors, check balance, or reconnect service
💬 Live Chat & Web Support
-
Visit: https://www.dstv.com/en-ng
-
Use the chat bubble at the bottom right corner
📲 Mobile App
-
MyDStv App (Android/iOS) – Manage subscriptions, fix errors, make payments
💬 Social Media
-
Twitter: @DStvNg
-
Facebook: DStv Nigeria
✅ 2. GOtv Nigeria Support Channels
📞 Phone Support
-
Dial: +234 908 236 8533
📱 USSD Self-Service
-
Dial:
*288#– for subscription updates and error fixes
💬 Website Support
-
Use the live chat icon for quick help
📲 Mobile App
-
MyGOtv App – Track your account, fix issues, and renew your plan
💬 Social Media
-
Twitter: @GOtvNg
-
Facebook: GOtv Nigeria
✅ 3. Showmax Nigeria Support Channels
Showmax is MultiChoice’s online streaming service.
💬 Live Chat
-
Visit: https://www.showmax.com
-
Scroll to the bottom and click “Live Chat”
📝 Online Help Centre
-
Access FAQs and help guides here: https://help.showmax.com
💬 Social Media
-
Twitter: @ShowmaxNG
-
Facebook: Showmax Nigeria
-
📝 Summary Table
Platform Phone Support USSD Email App Website Social DStv 0908 236 8533 *288# DSTVNigeria@ng.multichoice.com MyDStv dstv.com/en-ng @DStvNg GOtv 0908 236 8533 *288# GOtvNigeria@ng.multichoice.com MyGOtv gotvafrica.com/en-ng @GOtvNg Showmax N/A N/A support@showmax.com Showmax App showmax.com @ShowmaxNG
-
💡 Tips When Contacting Support
-
Keep your Smartcard/IUC number ready
-
Know the package name and last payment date
-
Be patient on peak days (end/start of the month)
-
Prefer apps or live chat for faster response
🙌 Final Thoughts
MultiChoice has made customer support more accessible through apps, websites, and social platforms. Whether you use DStv, GOtv, or Showmax, these contact options ensure you get help anytime, anywhere in Nigeria.
-
