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How to contact Gotv, DStv and Startimes for Subscriptions challenges

Cable orders are the most stressful orders to take if you are not experienced in VTU business. Follow the following steps and you will be fine:

  1. Ensure the decoder is kept on
  2. Ensure the package you are paying for is same as the one that is on the decoder
  3. Advice your regular clients to avoid running sub till it expires.
  4. If the decoder does not show images within 5minutes visit the official website of the cable company to confirm that your payment reflected in the payment history. Aside from doing this on their official websites, you should have their mobile apps for faster checks. Just use the IUC/Smart card number along with the clients name or registered phone number to run the checks.
  5. If payment does not reflect, contact our support department.
  6. However, if the payment shows in the history, you or your client will need to call Multichoice/Startimes
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How to contact their support departments for manual activation:

 

DSTV:
Whatsapp: 2349082368533

 

Telephone: +234 8039003788

 

Email: dstvnigeria@ng.multichoice.com

 

Twitter: https://twitter.com/DStvNg

 

Facebook: https://www.facebook.com/dstvng?fref=ts

STARTIMES:

 

National Service Hotline:

 

094618888 (24 hours a day)
014618888 (7am to 8pm daily)

 

Twitter: @StarTimes_Ng

 

Facebook: https://www.facebook.com/StarTimesNG 

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About the Blogger

Precious Ikpoza is a trained Video Editor, web/app designer & developer, VTU merchant, Investment consultant and a professional teacher. His teaching experience include teaching technology, science and computer subjects. He is experienced in editing narrative and documentary footage, as well as multi-camera television footage. He is experienced in the usage of video editing programs including Avid Media Composer, Final Cut 7 and X, and Adobe Premiere. He also has experience with Adobe Photoshop, 3D Max and Adobe After Effects, Flash, Dreamweaver, Fireworks, Adobe Soundbooth, Adobe Illustrator, Visual SourceSafe, Search Optimisation, Web Server Administration and Content Management Systems. He is a senior member of the management of Xpino Systems Solutions.

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